I guess it's been a few days since I got the new job, but i've yet to talk about it here. Kinda strange and the delay doesn't seem my MO. I'll get on it.
So the situation is pretty straight forward. My current position at the Stadium is "Ticket Manager". What this means is I am the Ticket Office Intern and I double up on game days as running the Picnic Area. I have a staff of 20 and schedule / run payroll on them as well as supervising the Picnic area on any days we open it up.
My Ticket duties are to basically assist Pete, the Director of Ticket Operations. I run ticket orders during the day on an individual game basis as well as handle exchanges and such. I'll print will call on a daily basis and I'll sometimes run the will call window or even an entrance gate on game days. I do it all pretty much, but if anything goes wrong, Pete's there to help or take the blame.
And finally, I help a lot with the Money Room. Andrew, a group sales executive, is in charge of the "money room" (where we count profit and make banks on all cash tils in the stadium) and I always played his "assistant" as I've been in the money room for a little over a year now.
This past week, Pete accepted a job with Little League Baseball International. In a nutshell, it's an awesome opportunity for him and he'd be stupid not to take it.
So where does this leave the Ticket Office? Our General Manager, Griff, decided to move me up a spot. I won't go into details but it financially makes sense for the Nationals, and I couldn't be more excited for the opportunity to prove my worth.
So now, I am in charge of all that is tickets, or at least I will be starting two weeks from today. Any problems are handled by me, and I have to be able to run the show without help (or at least help in house, I plan on calling Pete and Doug, a past Director of Ticket ops, on a regular basis). I no longer have to do picnics, and I'll give up that staff to someone else at the stadium. I'll be picking up Pete's staff and payroll for the rest of the year. And did i mention a pay increase for myself?
All and all, It couldn't be a better situation for me, and I'm grateful and lucky to be where I am. I just hope I can be as fortunate in the years to come. But for at least this season, I can say I accomplished something. Director of Ticket Operations. Before I can buy booze.